FAQ and help

Short and clear: how to buy, how upgrades work, and what to do if you need help.

How do I buy?

  1. Open the Shop and choose the server you need.
  2. Click Buy, enter your nickname, and continue to checkout.
  3. After payment, your purchase usually arrives within 1 minute.
  4. You can always check the status in your Profile.

Rank upgrades

Ranks have levels. If you already own a lower rank and move to a higher one, the system charges only the difference in price.
If you already have the same rank or a higher one, buying it again is disabled so you do not overpay by mistake.

If the purchase did not appear

  • Reconnect to the server — sometimes permissions need a quick refresh.
  • Open your Profile, find the order, and copy the order number.
  • Send the order number to the server admins so they can help you faster.

Security

Payment goes through a secure checkout page. Card details are never stored on the site.
If anything looks suspicious, do not enter extra details and contact the server admins right away.
© 2026 BedrockMoon • Fast delivery • Secure checkout